runtimepartners

Anyone can build a deck. The hard part is making it all run in the real world.

Runtime Partners is a small advisory practice. I work with two kinds of clients: cyber startups building product and enterprise leaders running security programs, on the decisions that make things actually work.

  • 26 yearsof building security products and working with customers
  • 45%of the Fortune 100 as Twistlock customers
  • $410Mexit from Twistlock, starting from 0
  • 20+patents · author, NIST SP 800-190
> About
John Morello headshot

Who am I?

I'm John Morello. I've spent my career at the intersection of security and product. 14 years at Microsoft consulting for the F100, the DoD and the IC, and the White House and then working on product for Windows and Azure. Then as CISO of an S&P 500 company. Then as co-founder and CTO of Twistlock, where we grew to serve nearly half the Fortune 100 before Palo Alto Networks acquired us in 2019.

I ran product for Prisma Cloud at Palo Alto Networks, an 80 person org across product, security research, and government affairs, and helped grow the business to >$200M ARR. I authored NIST SP 800-190, hold more than 20 patents, and have been at it long enough to know what really makes cyber startups and enterprise security teams successful.

Customers I've directly worked with

NASA JPMorgan Chase The White House Salesforce US Air Force Apple Nike The Walt Disney Company Johnson & Johnson Walmart Goldman Sachs Starbucks US Army Lockheed Martin Citi Toyota Blackstone UK Ministry of Defence UPS Defense Information Systems Agency National Security Agency White House Communications Agency Ford ExxonMobil Chevron Shell Aetna Department of Homeland Security Missile Defense Agency UnitedHealth Group CVS Health McKesson Fannie Mae Verizon State Farm Walgreens RTX FedEx Pfizer United Airlines USAA Philip Morris International
> Practice

Where I help.

Every engagement starts in one of the areas below. Most end up touching two or three of the others. None of them are pre-canned. They're the questions I've spent real time answering myself, across many orgs.

> 01 · Ideation

Is this a real market, and if it is, why hasn't someone already built it?

Before anyone writes a line of code, I help founders check their ideas against how cyber buyers actually make decisions. Sometimes the idea is right and the timing is wrong. Sometimes it's the other way around. Either way, the idea itself is essential.

> 02 · Product-Market Fit

Cyber has a short buyer list and a long sales cycle. Early signal is hard to read.

I help founders design the right first 20 customers program: who to talk to, what to build, what to instrument, and what to prioritize. At Twistlock, the first 20 customers taught us more than anything else and set the direction for succeeding with the next 400.

> 03 · Product Strategy

Roadmaps are easy. Choosing what to say 'no' or 'later' to is not.

The hard part is defending your choices against a well-funded incumbent that's announcing your features at their next conference. I've been on both sides of that conversation: building the challenger at Twistlock, shipping the first release of Azure, as well as running the incumbent's product for Prisma Cloud and working on Windows.

> 04 · Product Marketing

Cyber buyers are overwhelmed with indistinguishable claims from countless vendors.

I help founders write the way their buyers actually talk, position honestly against the alternatives (including doing nothing), and build the core set of assets that moves a first sales cycle. The point is to sound like you, communicate concisely and clearly to buyers why you're different, and do that consistently.

I help you build on this by leveraging AI with a product marketing 'harness' of thoughtful prompts, a clear and current knowledge base, and consistent voice to efficiently scale high quality content production.

> 05 · Technical Selling

A great product with a weak technical sales function loses to a mediocre one with a strong one.

I help founders build the sales engineering teams that let their product win in a hostile POC: the hiring bar, the comp model, the demo, and the escalation path. I've done enough of those POCs myself to know what makes a good one and what makes a great one.

> 06 · Customer Success & Support

Great customer experiences are built around great systems.

I've built customer engineering functions from ground zero to supporting hundreds of customers with a few globally dispersed engineers. I help you create the right processes for managing escalations and feature requests, and choose the right systems and tools to make it all work efficiently.

> Engagements

How this works.

The engagement shapes are the same for both audiences. I keep the roster small on purpose. Most work is a monthly retainer; some is a short, focused dive. What you get in either case is my direct time and expertise. Not a deck someone else built nor an AI proxy.

> Note

I don't take equity-only engagements and I don't ghostwrite content. If we're not a fit for what you need, I'll say so on the first meeting and point you to someone who is.

> Contact

The best introduction is a specific problem.

Send an email about where you are and what you're stuck on. If it's a fit, we'll set up a call.

Email
john@runtimepartners.us
LinkedIn
linkedin.com/in/john-morello